Privacy & Data Protection Policy

Vividviz is committed to protecting your personal data and maintaining strict compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 of India.

Data Fiduciary

Vividviz collects personal data solely for delivering real estate inventory software and buyer enquiry management.

Encryption & RLS

Protected by TLS 1.3 transport encryption and Supabase Row Level Security (RLS) policies.

Your Rights

Right to access, correct, erase personal data, and seek grievance redressal in Nagpur, Maharashtra.

1. Information We Collect

We collect information to operate PlottingPro efficiently and provide personalized real estate experiences:

Developer & Staff Account Information: Full name, corporate email address, contact phone number, company name, user role (HQ Super Admin, HQ Admin, Developer Owner, Staff).
Customer & Buyer Enquiry Data: Name, phone number, email address, plot interest preferences, and appointment schedules submitted via project enquiry forms.
Geospatial & Technical Data: Layout CAD files (DXF/SVG), site coordinates, map calibration data.
Audit & Security Telemetry: Client IP address (resolved via standard HTTP headers), browser user-agent, authentication activity timestamps, and administrative audit logs.

2. Purpose of Data Processing

Under Section 4 of the DPDP Act 2023, data is processed strictly for specified, lawful purposes:

To initialize accounts, authenticate users, and enforce multi-tenant organization isolation.
To route real estate lead enquiries from prospective buyers directly to the relevant developer team.
To record administrative activity logs with IP addresses for audit trail compliance and system security.
To parse and render interactive vector layouts on map canvases.

3. Third-Party Sub-processors & Infrastructure Services

We partner with specialized, security-audited cloud infrastructure providers:

1. Supabase Inc. (Database & Auth)

Stores user authentication data, PostgreSQL database tables, and uploaded project brochures/CAD layouts under encrypted storage.

2. Netlify & Vercel (Edge Hosting)

Hosts Next.js web applications, API endpoints, and serverless edge functions.

3. Google Maps, CartoDB & MapLibre GL (Map Tile Providers)

Fetches raster map background tiles (satellite, hybrid, street views) directly in user browsers.

4. IPify & Cloudflare (IP Resolution)

Used to securely resolve client IP address headers for administrative audit trail recording.

4. Data Principal Rights (DPDP Act 2023)

As a Data Principal under Indian law, you possess the following rights regarding your personal data:

Right to Access Information: Summary of personal data being processed and identities of processing entities.
Right to Correction & Erasure: Right to correct inaccurate data or request complete deletion of personal records.
Right to Grievance Redressal: Right to seek resolution of grievances with our designated Data Protection Officer.
Right to Nominate: Right to nominate an individual to exercise rights in the event of death or incapacity.

5. Data Security & Storage Retention

We implement industry-standard organizational and technical safeguards, including HTTPS protocol enforcement, database row-level isolation policies, and password hashing. Personal data is retained only for as long as necessary to fulfill operational, contractual, or statutory compliance obligations.

6. Grievance Redressal Officer & Jurisdiction

In accordance with Section 13 of the Digital Personal Data Protection Act, 2023 and IT Rules 2011, the details of our Grievance Redressal Officer are published below:

Grievance Officer — Data Protection
Company: Vividviz
Address: Nagpur, Maharashtra, India
Email: privacy@vividviz.com / support@plotting.pro
Jurisdiction: Courts at Nagpur, Maharashtra, India